Helpdesks

Member Support Center

Phone Fax	+41(0)58 854 28 04 +41(0)58 854 28 98
E-mail	Member Support Center

SWX Trading System

Local Support Center Zurich Phone Fax	+41(0)58 854 24 00 +41(0)58 854 28 98
Local Support Center Geneva Phone Fax	+41(0)58 854 56 42 +41(0)58 854 56 43
Local Support Center London Phone Fax	+44(0)20 7864 4364 +44(0)20 7864 4333

Eurex Trading System

Eurex Technical Zurich Phone Fax	+41(0)58 854 29 92 +41(0)58 854 28 98
Eurex Technical & Functional Frankfurt Phone Fax	+49(0)69 2101 1200 +49(0)69 2101 1201

Reporting Application RSD

RSD Technical Zurich Phone Fax	+41(0)58 854 28 25 +41(0)58 854 28 98
RSD Technical Geneva Phone Fax	+41(0)58 854 56 41 +41(0)58 854 56 43
RSD Functional Phone Fax	+41(0)58 854 24 73 +41(0)58 854 24 76
E-mail	Reporting Helpdesk

Eurex Repo

Eurex Repo Technical Zurich Phone Fax	+41(0)58 854 24 88 +41(0)58 854 28 98
Eurex Repo Technical Geneva Phone Fax	+41(0)58 854 56 42 +41(0)58 854 56 43
Eurex Repo Technical London Phone Fax	+44(0)20 7864 4334 +44(0)20 7864 4333
Eurex Repo Functional Phone Fax	+41(0)58 854 24 24 +41(0)58 854 24 55
E-mail	Eurex Repo Technical Helpdesk

Trading and Business Hours

Exchange System und der Eurex business hours on Exchange days.	06:00 - 22:00
Hours during which support is available Direct line to an SIX Swiss Exchange officer.	08:00 - 18:00
Answerpoint outside business hours on Exchange days Duty officer on call. An SIX Swiss Exchange staffer qualified to deal with your problem will usually return your call within 30 minutes.	06:00 - 08:00 and 18:00 - 22:00 ( except RSD )
Answerpoint on weekends except nationwide public holidays Duty officer on call. An SIX Swiss Exchange staffer qualified to deal with your problem will usually return your call within 60 minutes.	10:00 - 16:00 ( except Eurex and RSD )