Helpdesks

Member Support Center

Phone
Fax
+41(0)58 854 28 04
+41(0)58 854 28 98
E-mail Member Support Center

SWX Trading System

Local Support Center Zurich
Phone
Fax

+41(0)58 854 24 00
+41(0)58 854 28 98
Local Support Center Geneva
Phone
Fax

+41(0)58 854 56 42
+41(0)58 854 56 43
Local Support Center London
Phone
Fax

+44(0)20 7864 4364
+44(0)20 7864 4333

Eurex Trading System

Eurex Technical Zurich
Phone
Fax

+41(0)58 854 29 92
+41(0)58 854 28 98
Eurex Technical & Functional Frankfurt
Phone
Fax

+49(0)69 2101 1200
+49(0)69 2101 1201

Reporting Application RSD

RSD Technical Zurich
Phone
Fax

+41(0)58 854 28 25
+41(0)58 854 28 98
RSD Technical Geneva
Phone
Fax

+41(0)58 854 56 41
+41(0)58 854 56 43
RSD Functional
Phone
Fax

+41(0)58 854 24 73
+41(0)58 854 24 76
E-mail Reporting Helpdesk

Eurex Repo

Eurex Repo Technical Zurich
Phone
Fax

+41(0)58 854 24 88
+41(0)58 854 28 98
Eurex Repo Technical Geneva
Phone
Fax

+41(0)58 854 56 42
+41(0)58 854 56 43
Eurex Repo Technical London
Phone
Fax

+44(0)20 7864 4334
+44(0)20 7864 4333
Eurex Repo Functional
Phone
Fax

+41(0)58 854 24 24
+41(0)58 854 24 55
E-mail Eurex Repo Technical Helpdesk

Trading and Business Hours

Exchange System und der Eurex business hours on Exchange days. 06:00 - 22:00
Hours during which support is available
Direct line to an SIX Swiss Exchange officer.
08:00 - 18:00
Answerpoint outside business hours on Exchange days
Duty officer on call. An SIX Swiss Exchange staffer qualified to deal with your problem will usually return your call within 30 minutes.
06:00 - 08:00 and 18:00 - 22:00 ( except RSD )
Answerpoint on weekends except nationwide public holidays
Duty officer on call. An SIX Swiss Exchange staffer qualified to deal with your problem will usually return your call within 60 minutes.
10:00 - 16:00 ( except Eurex and RSD )



  
Symbol / ISIN
  
Text

Member Section
Trade Reporting (RSD)